Technical support

     We provide full technical support during implementation, launching and servicing of all our products. We are helping at the initial stage of your project, until a full release on the market. We provide full assistance in case of problems with wireless communication etc.

     The best way to contact us is to send a request using the support panel available at support.elpromaelectronics.com

     Our engineers and programmers can help you to build or write an applications that support our programmable device (Python or "C" language programs). For over 25 years we share our experience of working with devices and M2M modules from our partners around the world.

The Teleorigin M2M Wireless Communications and Telemetry department was created in 2008. At first we only dealt with GSM/GPRS module distribution and supporting the implementation of applications of our customers With the knowledge and experience gained in the field we made available to our customers our services of HW/SW design and the possibility of producing prototypes. To a large degree it made our offer more attractive and facilitated the implementation process for our customers. We invested in modern prototyping equipment, among others, an LPKF plotter, a new-generation soldering station and a 3D printer. Our clients gained free access to services which enabled them to design their own devices and systems.Thanks to all these activities we set new standards in customer service, making our company one of the leading world providers of M2M solutions.

     
If you have any questions or problems please don't hesitate to contact us:

Tel. +48 (22) 7517680
Fax. +48 (22) 7517681